FAQ
1.Why choose us?
A. Large variety inventory: Meet your urgent requirement, 5-10days delivery.
B. Rich experience of export: good reputation and service to help you to solve the problem.
C. Designs customized: Pattern, Company Logo, or another special requirement we can make as your request.
D. High-quality: All materials are environmental, according to the International quality standard. Specialized quality inspection
team to control each production process. Goods quality has a CE certificate and according to SGS standards.
2. Can you provide free samples?
Yes, we can provide the free material samples, but usually, our customers need to bear the express charge
Some customized products sample need to pay the sample charge, when you placed the order, the sample charge will be returned.
3. Do you develop any new designs every year?
Yes, every season there are new designs provided to clients by emails. A new catalog refreshed every year will be mailed or emailed to clients.
4. Can you customize our own products, including material, size, color, style, etc.?
Yes, you can customize your own products. We can make a sample for your confirmation according to your requirement before order confirmation.
5. What is MOQ?
For inventory items, no minimum order quantity.
For other items, would you please check our specific details for each item to get the MOQ? Any special requirement, please tell us.
6. How about payment?
For sea shipment orders, 30% T/T in advance, 70% after seeing the copy of BL. For small orders by air or by courier, Western
Union, Paypal will also do.
7. Is there any after-sale service?
Customer services will watch for your order once your order placed to our company, we will keep in touch and ensure the quality is no problem until the goods arrived at your end.
Once you get the goods, please check the goods, if find out any problems to our goods, notify us, we will immediately get out the solutions for these.
8. What is Shipping terms?
Loading Port: ShangHai or Ningbo, Guangzhou China Goods Delivery: 20-40days by sea
Sample Delivery: 7-15days.by express like DHL, FedEx, UPS, etc.
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